Returns & Exchanges
At Elizabeth Arden, your satisfaction is our priority, and we offer a 30-day return policy for any products purchased directly from our website that do not meet your expectations. We ensure a seamless process for returning or exchanging your prestige skincare and beauty essentials.
Return Process
- 1.Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare Your Package
Carefully pack the items in their original packaging and include the printed return authorization form inside the box.
- 3.Attach Shipping Label
Affix the prepaid UPS return shipping label provided through our portal to the outside of your package, ensuring any old labels are removed.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original form of payment within 7-10 business days.